Transform your digital sales experience
Combining Sales Psychology and Generative AI to deliver a buying journey that feels intuitive, personalised, and effortless for every customer.
Trusted by our customers,
and yours
Trained by the best, to beat the rest
Our virtual sales agent is uniquely trained by top salespeople, to mirror the most subtle, persuasive psychological techniques.
It’s also trained on millions of our data points, gleaned over 12 years of delivering results. Combined with your product, brand and customer data, it’s an incredibly powerful tool.
It’s reliable, too, with built-in guardrails to reduce risk and ensure that all interactions are appropriate and align to your brand values.
Building confidence in your users through all stages of the sales journey...
A smarter way to engage
Take control: our virtual sales agent profiles customers and proactively initiates conversation. It reflects and adapts to each customer’s behaviour and tone to build rapport and trust - just like a retail sales advisor in-store.
The result: a nuanced, natural conversation that makes customers feel understood and engages them to continue through the sales funnel.
Skilled conversation
Through impactful discovery questions and active listening, our agent understands individual customer needs.
A more intelligent approach to product recommendations, it simplifies complex buying decisions with personalised USPs according to the customer’s motivations.
By building trust and reducing uncertainty, it empowers them with the confidence to buy.
Effective to the end
Once your customers are guided to the point of purchase, our agent skilfully closes the sale with advanced, psychology-informed techniques. It handles objections with empathy, addresses hesitancy and deploys strategic upselling and cross-selling to maximise revenue and lift attach rates.
Once they’re ready, we’ll pass them to checkout to complete their purchase.
Customer still not quite ready to purchase? We’ll hand them to an agent with a summary of the conversation for the most seamless experience.
Get a demo
Book a session with one of our experts to discuss your organisation’s unique requirements and learn more about 15gifts’ services.
Have all your questions answered.
