How it works
Our technology encompasses rich data insights from 12 years of providing guided selling solutions to renowned global brands, as well as your product details, current promotions, brand communication style, and frequently asked questions.
What makes us unique? We've enabled our AI to create compelling, human-like sales conversations by embedding consumer psychology principles into our foundation.
These traits are then used to create a tailored engagement strategy – ensuring that every conversation starts with a message that aligns with each customer’s goals and motivation.
Conversational interaction/adaptive journey
At 15gifts, we create a human-like digital experience by understanding different personas and adapting the conversation style to suit each user. This approach ensures that your customers feel as if they are speaking to someone who speaks their language and truly understands their needs.
Personalised product recommendations
By providing compelling and personalised USPs that resonate, your customers will understand ‘why’ the product is the best fit for them.
Armed with our Profile data, you can tailor your website to each customer type, predict the behaviour of new visitors, empower your call centre teams, and so much more.
Seamless integration with your website
We also provide tech support for both integration and ongoing maintenance.